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Privacy Policy for Virtual Health Network

Effective Date: 09/12/2024

Entity Name: triql.com (application developer)


Introduction

Thank you for using the Virtual Health Network application (“App”), provided by Triql.com (“we,” “our,” “us”). Your privacy is important to us. This privacy policy outlines how we access, collect, use, and share your data in compliance with applicable laws and guidelines.

This privacy policy is accessible on our app’s store listing page and within the app itself.


1. Information We Access and Collect

We access and may collect the following types of personal and sensitive user data:

  • Location Data:
    • Accessed to help you find senior care facilities and services near you and display your current address.
    • Location data is temporarily shared with third-party services, including Google Maps APIs, to provide accurate and real-time services.


2. How We Use Your Information

The data we access and collect is used to:

  • Provide location-based services, such as identifying nearby care facilities and displaying your current address.
  • Enhance app functionality and improve your user experience.


3. Sharing Your Information

  • Your location data is temporarily shared with third-party services, including Google Maps APIs, to provide real-time location-based services.
  • We do not sell, store, or retain personal or sensitive user data beyond the scope of providing these real-time services.
  • Third-party services handle data according to their respective privacy policies.


4. Data Retention and Deletion Policy

  • Retention: Data is temporarily transmitted to third-party services only during service requests. No personal or sensitive data is retained on external servers.
  • Deletion: All user data remains in the App’s local memory and is cleared when the session or request ends. Users can revoke permissions at any time via their device settings.


5. Secure Data Handling Procedures

We take the following measures to handle data securely:

  • No personal or sensitive user data is stored beyond what is necessary for real-time functionality.
  • Transmissions to third-party services use secure communication protocols.
  • We do not store sensitive user data on external servers or retain it after the request is processed.


6. Google Maps APIs

The App uses Google Maps APIs to provide location-based services. By using this App, you agree to the Google Privacy Policy, which can be reviewed at https://policies.google.com/privacy.


7. Your Rights

You have the right to:

  • Revoke location-sharing permissions at any time through your device settings.
  • Control when and how the App accesses your location.


8. Data Security

We implement reasonable security measures to protect user data during the brief time it is accessed or transmitted. As no data is stored permanently, privacy is maintained throughout the process.


9. Children’s Privacy

The App is not intended for users under the age of 13. We do not knowingly access or collect personal data from children under this age. If we discover such usage, we will block access promptly.


10. International Data Transfers

  • The App uses third-party services, including Google Maps APIs, which may access location data temporarily during service requests.
  • These services comply with relevant privacy laws and handle data according to their own privacy policies.


11. Changes to This Policy

We may update this privacy policy periodically. When updates occur, we will notify you by updating the “Effective Date” at the top of this policy. Continued use of the App after any changes indicates your acceptance of the new terms.


12. Contact Us

For any questions, concerns, or inquiries regarding this privacy policy or your data, please contact us via:
Email: privacy@joinvhn.com

  • Privacy policy

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